• What is a lease?

    A lease is a contract between the leaseholder and the landlord giving conditional ownership of a property. The lease sets out the contractual obligations of the parties.

  • What is a section 20 consultation?

    Section 20 (s20) is a statute clause within the Landlord and Tenant Act 1985. This means that any cost to a building that is over £250 per unit inclusive of VAT needs to go through s20 notice.

  • How can I be sure I owe Ground Rent and that Hillgate Managment should collect it?

    We will only contact you if we have been appointed by your Landlord to collect your Ground Rent. Our client’s title will also be registered at HM Land Registry (www.landregistry.gov.uk) which is available to the public to view.

    Upon purchasing the property your acting solicitor should have informed you of your Ground Rent obligations as these form part of your lease. If this was not the case please refer back to your solicitor for more information.

  • I’ve only just moved into my property but you have sent me a Ground Rent invoice for arrears prior to my ownership.

    Ground Rent is based on the property not the owner; under the Limitation Act 1980 you could be liable for up to 6 years of Ground Rent arrears. It is your solicitor’s responsibility to ensure that the Ground Rent account is up to date upon purchase of the premises. If your solicitors have not done this then you may need to seek independent advice.

  • Can I have a pet?

    Your lease will stipulate whether a pet may be kept at the property with consent of the Landlord. Some leases do not provide for any discretion and no pets may be kept on the property.

  • What is contents insurance?

    Contents insurance covers your personal belongs, the items inside your property. Imagine you were to turn your flat upside down anything that falls is covered by contents insurance.

  • Who is responsible for insuring my property?

    You will always be responsible for insuring the contents of your property however with regards to building insurance we recommend you check your lease in the first instance. If you are still unsure please do not hesitate to contact us via the Contact Us page

  • What would happen if I go ahead without obtaining consent?

    If you carry out works without the consent of the Landlord and then later wish to sell your property, the buyer’s solicitors will probably delay completion of the sale as you will be deemed as being in breach of your lease until you obtain Retrospective Consent. The fee for obtaining Retrospective Consent may be substantially higher than if you applied before the work was carried out.

  • What do Hillgate Management do?

    Hillgate Management act as an agent on behalf of our clients and deals with the upkeep and maintenance of the common parts of the building such as the front entrance and lobby, staircases or hallways. We also deal with collection of all service charges and other covenants (legally binding promises) stipulated within your lease agreement such as insurance, ground rent, major works etc… and ensure that the covenants stated within the same are upheld.

  • What size buildings do you manage?

    Hillgate Management covers all buildings shapes and sizes from 3 units upwards. Get in touch with us and we will always be happy to quote.

  • Resolving your Issues

    Hillgate Management strive to deal with every matter in a practical, personal and proficient manner. We do understand however, that complaints can still arise so we have put a procedure in place to ensure that every complaint is dealt with justly and completely. Please see our Complaints Process download on the contact us page for further information.

  • What is a service charge?

    A service charge is an obligation set out to you in your lease to pay for the maintenance and keeping in a good state of repair of your communal areas. This will also include complying with legislative requirements such as health and safety. The service charge is used to pay for the aforementioned and a lot more.

  • What is Ground Rent?

    Ground Rent is a rent that is payable to the freeholder for the right to occupy a leasehold property. The amount of rent and dates that it is due is specified in the lease.

  • What happens if I don’t pay my Ground Rent?

    Payment of Ground Rent charges is normally a condition of the lease and is obligatory. In order to obtain any type of consent or assign your lease you will need to prove that your Ground Rent is paid up to date.

    All Ground Rent demand notices are issued in accordance with the Leasehold Reform Act.

  • Can I make alterations to my flat?

    As a general rule any alteration that changes the appearance or structure of your property will require consent. Some examples (however, by no means exhaustive):

    • Fitting of new windows and doors (including double glazing)
    • Laying of wooden flooring
    • Extensions, conservatories and porches
    • Modification of internal walls

    Please note if you make any changes to your property without consent you could be in breach of your lease.

  • What is buildings insurance?

    Buildings insurance covers the actual structure of your property and includes walls, roofs, floors etc… Outdoor structures such as garages and fences are normally also included.

  • What is a rebuilding cost?

    Quite simply this is the cost of rebuilding your property if it is destroyed by an insured event.

  • What is a valuation?

    This is the estimated worth of your property.

  • When do I require consent?

    Consent is required for areas dictated by your lease but general matters are sub-letting, altering, keeping pets etc… It is always best to be sure so when you are doing anything that will affect your property we advise that you check your lease in the first instance and if you are still unsure then contact us.

  • Where can I find more information on Landlord and Tenants rights and obligations?

    For further individual information please check your lease in the first instance. If you require anything further then please do not hesitate to contact us or for independent advice please contact the government’s Leasehold Advisory Service LEASE at www.lease-advise.org which has a free telephone helpline.

5-7 Hillgate Street
Notting Hill Gate
London
W8 7SP

T 020 3905 3318
E info@hillgatemanagement.com